I wanted to extend my deepest thanks to you for delivering the Restraint Reduction training not just for the content itself, but for the way you delivered it with such empathy, clarity, and genuine passion. It was evident from the outset that you not only understand the technical and theoretical aspects, but that you truly care about the people behind the practice – both those receiving care and those delivering it.
Thanks to your training, I've felt equipped to share this vital knowledge with my colleagues and apply it in practice. That in itself has been a powerful foundation but even more so when I reflect on the ripple effect it continues to have. Over time, I've seen a real shift in attitudes and approaches – teams are more reflective, intentional, and person-centred in their responses.
This has never just been about reducing restraint, it's about changing culture. And that transformation began with the understanding and inspiration you provided during your training. You gave us more than a framework; you ignited a sense of purpose and confidence that continues to shape our work every day.
Lizzie Hart
Managing Director, Aucklands Care