“An excellent study day, good balance of information, practical and opportunity to ask questions. Good teaching method of gradual build-up of using different techniques. Will make myself, other staff and patients safer in the department – Thank you.
Fiona Hayward – Matron Royal Surrey Hospital
“I thought training was brilliant, Nicola’s experience and insight were invaluable. Really enjoyed myself and have gained skills that will stay with me for life.”
Tawfe’eq Babou – Professional Security Head Doorman at The Ivy, Manchester
"I just wanted to express my gratitude at being able to work alongside you at Eden school. It has given me so much more confidence working with challenging behaviours. As the behaviour manager I feel ready to tackle any obstacle in my way.
What you have brought to the table at Eden has reduced the total of Physical interventions by 86.7% and increased the overall attendance from 65% whole school to 87.9% whole school. Working restoratively within the school has had such a positive effect on both staff and pupils, increasing staff morale and making the pupils feels as though they are heard and appreciated."
Chris Ford – Behaviour Lead, Eden school, Blackburn.
"A superb use of an INSET day, has empowered the staff to improve their practice.
Has dramatically reduced the likelihood of having to resort to exclusion.
Staff at all levels are better able to remove low level disruption and the issues which can arise as a result.
The training has led to a tangible improvement in approach to unwanted behaviours across school."
Ian Matthews, Head Teacher, Ashleigh Primary School, Darwen.
"Nicola is knowledgeable practical and informative the discussion regarding de-escalation personal development plans and selling it to staff were extremely useful. A very well spent Saturday morning with SLT."
Jane Parsons, Head teacher, St Steven’s primary school, Bury.
"The training was 100% right for our setting.”
A.Hill, Middle leader, Meadows School, Rochdale.
"Thank you for a great course we will definitely be recommending you."
Sally Denney, Deputy Head teacher, St Stephen’s school, Bury.
