Using analytical models, recognised task-based risk assessments and effective communication/de-escalation techniques, Safe Schools have developed a proactive approach to managing behaviour. Our training workshops will enable your staff to provide the necessary security service to keep themselves and the people within the organisations you support safe and keep within the framework of the law.
Staff will learn about their personal psychological responses to challenging behaviour, the needs and wants of the aggressor, the reasons why behaviour can escalate and how to plan for and manage escalated behaviour.
Using recognised HSE models, your staff will acquire the skills to undertake task-based risk assessment and implement effective practicable control measures that will keep your staff and the service users safe in any workplace environment.
The use of reasonable force in any setting can be a minefield for security staff so Safe Schools simplifies this by explaining the law and how it applies in every situation involving escalated behaviour.